Mercedes-Benz Sprinter recalls

Mercedes-Benz AG has determined that on certain Sprinter 907 model vehicles with a gross vehicle weight of 5.0 tons a brake connection flange might not have been properly welded to the support tube of the rear axle.

Fix: As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will replace the rear axle on the affected vehicles.

2 vehicles · built 25 Jun 2025 to 26 Jun 2025

On affected vehicles the fuel filter heater may be deactivated. If this happens a fuel gelling may occur at low temperatures and an unexpected loss of propulsion cannot be ruled out.

Fix: Code the CDI control unit to ensure the activation of the fuel filter heater

7 vehicles · built 28 Sep 2010 to 28 Sep 2012

On affected vehicles the instrument cluster may fail when starting.� Displays such as the speedometer fuel level indicator lamps and warning messages as well as the warning tones would not function.

Fix: Update the instrument cluster software.

6,184 vehicles · built 19 Apr 2018 to 3 Jun 2022

On certain vehicles the engagement hooks of the cable duct of the starter-generator wiring harness may not be fully latched in the battery case.

Fix: Check the fixings of the cable bracket and replace the engagement hooks of the affected cable duct with expanding rivets if required.

132 vehicles · built 16 Jul 2021 to 16 Aug 2021

On certain vehicles the actual installation condition of the communication module and its correct commissioning cannot be traced due to an error in production.

Fix: Check the installation condition of the communication module and depending on the actual condition of installation either retrofit it or if it is already available put it into correct operation.

24 vehicles · built 21 May 2021 to 22 Jun 2021

Mandatory recall requiring the updating of software in the engine control unit with the Euro 5b+ N1 GR.III/N2 emissions standard.

Fix: Update the software in multiple control units depending on vehicle specification and options.�

10 vehicles · built 6 Oct 2011 to 22 Mar 2013

Electrical cables may be improperly routed or mounted within the front swivel-seat frames.

Fix: Inspect the installation of the seat wiring harness (left/right) of the front seats and attach the mounting clips to the intended position.

1 vehicle · built 28 Nov 2019 to 28 Nov 2019

Vehicles may have received a version of the ESP Software application that has not been customized for upfitted vehicles with a higher centre of gravity.

Fix: Update the software version of the corresponded ESP control unit.

1 vehicle · built 17 May 2018 to 17 May 2018

The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions and may cause hydraulic fluid to leak.

Fix: Check the return line connections of the power steering and install a screw type clamp at the connection point if needed.

5,621 vehicles · built 19 Jan 2017 to 7 Jul 2020

One or more of the rear-wheel speed sensors may experience an electrical failure.

Fix: Replace the rear-wheel speed sensors on affected vehicles

55 vehicles · built 23 Jan 2012 to 13 Sep 2017

The behaviour of the emergency call system might not meet specifications.

Fix: Update the software of the communication module for the emergency call system on the affected vehicles.

42,820 vehicles · built 22 Mar 2018 to 9 Dec 2020

The behaviour of the emergency call system might not meet specifications.

Fix: Update the software of the communication module for the emergency call system on the affected vehicles.

27,214 vehicles · built 28 Mar 2018 to 10 Nov 2020

The retaining washer on the bolt connecting the brake pedal to its bearing block could come loose.

Fix: Secure the bearing bracket on the brake pedal by means of an additional retaining ring on the affected vehicles.

44,820 vehicles · built 22 Mar 2018 to 19 Mar 2020

The rescue cutting line located in the seat box of the driver seat may not be accessible.

Fix: Reposition the rescue loop on affected vehicles.

628 vehicles · built 11 Aug 2020 to 28 Sep 2020

The fuse for the electric system for the air suspension may be incorrectly specified.

Fix: Check the currently installed fuse and control unit on the potentially affected vehicles and replace if necessary. Also replace the fuse assignment booklet if necessary.

14 vehicles · built 5 Nov 2018 to 12 Nov 2019

The reverse gear light may occasionally be non-functional until the next ignition change or the next engine start.

Fix: Update the software responsible for gear recognition on the affected vehicles.

11,394 vehicles · built 21 Apr 2018 to 10 Nov 2020

The rear brake calliper may leak brake fluid into the housing of the electric parking brake.

Fix: Replace the rear brake callipers and update the ESP software.

8,826 vehicles · built 9 Apr 2018 to 17 Dec 2020

The accelerator pedal may not have been mounted on the vehicle in accordance with the specification.

Fix: Check the correct installation of the accelerator pedal on the affected vehicles and if necessary renew it.

9 vehicles · built 12 Nov 2020 to 12 Nov 2020

A software update of the Electronic Stability Programme (ESP) control unit is required.

Fix: Update the ESP control unit software in the affected vehicles.

153 vehicles · built 25 May 2018 to 22 Sep 2020

The electrical wiring harness pre-installation for the HERMES control unit (communication module) could become stuck between the brake light switch and the brake pedal

Fix: Correct the routing of the concerned wiring harness through the installation of an additional cable tie.

17 vehicles · built 19 Oct 2018 to 15 May 2019

On affected vehicles front and rear brake hoses may have sustained an outer cut.

Fix: Check brake hose condition and renew if necessary.

1,564 vehicles · built 13 Jan 2020 to 1 Oct 2020

The threaded connection of the propeller shaft intermediate bearings at the underbody has not been verifiably documented in certain Sprinter vehicles.

Fix: Renew the screws of the propeller shaft intermediate bearing and tighten them with the specified torque in the affected vehicles.

4 vehicles · built 25 Nov 2019 to 2 Dec 2019

Contact could occur between brake hoses and the rear segment of the front axle wing panel liner resulting in chafing.

Fix: Check the position of the wing liner & modify as per working instructions.

10 vehicles · built 21 Mar 2019 to 2 Oct 2019

Vehicles were delivered with a higher transmission oil level than intended.

Fix: Check the transmission oil level and drain any excess transmission oil if necessary.

23 vehicles · built 4 Feb 2019 to 12 Feb 2019

The screw connection of the upper hood (bonnet) catch may not have been secured properly

Fix: Check the torque of the screw connection and replace any missing screws if necessary

8,362 vehicles · built 22 Mar 2018 to 22 Aug 2019

Gas fuel tanks fitted to affected vehicles may be affected by corrosion. Over time corrosion may weaken the tank wall(s) and the tank may burst.

Fix: On affected vehicles check gas fuel tanks for corrosion. assess and where necessary replace.

18 vehicles · built 16 Nov 1999 to 17 Oct 2002

The windscreen may not be correctly sealed in the upper middle area which may allow water to enter the cabin area.

Fix: On affected vehicles check installation of windscreen and if necessary re-install.

128 vehicles · built 11 Sep 2017 to 13 Sep 2017

The vehicles electronic control unit (ECU) may have been incorrectly updated. This may affect the operation of systems controlled by the ECU

Fix: On affected vehicles update the software of the control unit

4 vehicles · built 8 Nov 2014 to 29 Aug 2016

The rear spring seat bases may develop cracks. Therse could case the seat base(s) to fail and the spriing(s) may detach.

Fix: On affected vehicles repalce the rear spring seat bases

69 vehicles · built 21 Apr 2016 to 29 Nov 2016

Two out of the four screws/bolts of the trailer hitch may not have been tightened correctly resulting in excessive stress to the other bolts. It is therefore possible that over time the connection could fail and the trailer detach from the towing vehicle increasing the risk of incident.

Fix: Recall the vehicles that are likely to be affected and replace the fixing bolts/screws for the towing attachment.

1 vehicle · built 12 Nov 2014 to 12 Nov 2014

The seatbelt mountings on the two seater bench seats may not be correctly tightened. This could cause the seatbelts not fully restrain the passengers and heighten the risk of injury if the vehicle is involved in a collision.

Fix: Recall the vehicles that are likely to be affected and check the seatbelt mouintings. Retighten the seatbelt mountings to the correct torque.

9 vehicles · built 10 Mar 2016 to 21 Mar 2016

In the event of an accident the windows bonded tie down rails and the super high roof (if fitted) could detach and increase the risk of injury due to the lack of adhesion of non-conforming paint.

Fix: Recall the vehicles that are likely to be affected and remove/install all bonded windows (excluding the windshield) and tie down rails and/or super high roof (if present) as well as repainting the corresponding bonding surfaces.

61 vehicles · built 1 Mar 2015 to 30 Nov 2015

In the event of an accident the windows bonded tie down rails and the super high roof (if fitted) could detach and increase the risk of injury due to the lack of adhesion of non-conforming paint.

Fix: Recall the vehicles that are likely to be affected and remove/install all bonded windows (excluding the windshield) and tie down rails and/or super high roof (if present) as well as repainting the corresponding bonding surfaces.

5 vehicles · built 1 Mar 2015 to 30 Nov 2015

On vehicles with multi layered paint it is possible the layers may not have bonded as intended. This could allow the windscreen to detach in the event of excessive forces such as an accident. This may similarly affect bonded tie downs and/or super high roof.

Fix: Recall affected vehicles and check stability of the paint. Where necessary reapply paint to affected areas.

28 vehicles · built 28 Aug 2015 to 12 Oct 2015

On vehicles fitted with the four cylinder (OM651) engine the high pressure fuel lines may not have been manufactured to specifications. These lines may crack and allow fuel to leak. If an ignition source is present there is a risk of fire.

Fix: On affected vehicles replace high pressure fuel lines.

826 vehicles · built 27 Oct 2015 to 6 Nov 2015

The threaded connections of the seatbelts at the B-Pillars were possibly not tightened with the required torque. If the required torque is not present it is possible the threaded connection may loosen further. In the event of a loosened threaded connection the intended restraint effect of the seat belt cannot be guaranteed in the event of a collision and the risk of injury during an event may possibly be increased.

Fix: Recall the vehicles that are likely to be affected and check and where necessary tighten the threaded connection.

45 vehicles · built 15 Jul 2015 to 19 Aug 2015

On vehicles with affected engines the 'O' ring may not have been produced to the correct specification. This may allow oil to leak and contaminate the environment. If excessive oil is lost engine damage may occur.

Fix: On affected vehicles replace the chain tensioner sealing ring.

99 vehicles · built 30 Aug 2014 to 15 Sep 2014

On certain diesel engines the 'O' ring may not have been produced to the correct specification. This may allow oil to leak and contaminate the environment. If excessive oil is lost engine damage may occur.

Fix: On affected vehicles replace the chain tensioner sealing ring.

21,679 vehicles · built 1 Feb 2014 to 30 Nov 2014

It has been established that on certain models of NCV3 (5-ton) vehicles fitted with air suspension from the VB AirSuspension company have a high risk of a fracturing of the weld seam on the rear axle spring saddle. In the unlikely event that this occurs then the rear axle can become loose and take on a self-steering behaviour which could affect vehicle control or stability.

Fix: Recall all affected vehicles to fit an additional spring saddle clamp to provide additional security.

246 vehicles · built 1 Sep 2006 to 31 Jul 2013

The screws/bolts used for fastening the towing eyes the cross-member of the trailer hitch and the rear step for the support of the cross-member on 5 ton vehicles may be the wrong type. This could cause the bolts to work loose and in a worst case snap.

Fix: As a precautionary measure the screw/bolts will be replaced on affected vehicles.

15 vehicles