Volkswagen Crafter recalls

Urgent Safety Warning – Do Not Drive Your Vehicle Our information shows your vehicle was originally allocated to or used for an extended period of time in a region with a climate zone considered to as HIGH RISK. Issue: The front airbag in your VW vehicle contains an ageing inflator propellant that may explode when deployed due to long-term exposure to heat and humidity. Risk: If the airbag inflator explodes metal fragments may be ejected causing life-threatening or fatal injuries to anyone in the vehicle.

Fix: The front airbag must be replaced. Immediate Action Required: Stop driving your vehicle immediately. Contact the Takata Stop Drive helpline at 0113 526 9646 (MONDAY to FRIDAY 9:00AM to 5:00PM to arrange your recall service.

2 vehicles · built 20 Apr 2006 to 3 Jun 2009

On Crafter “Grand California” vehicles of a limited production period there is a possibility that the leak test of the natural gas system was not correctly carried out. Leaks from the natural gas system cannot be ruled out.

Fix: On all affected vehicles a leak test of the natural gas system must be performed and if unsuccessful necessary repairs completed. After the repair the leak test of the natural gas system must be carried out again.

104 vehicles · built 8 Jan 2024 to 6 Aug 2024

On affected vehicles with passenger airbags from the manufacturer Takata in the event of an accident with airbag activation the passenger airbag gas generator housing may burst and produce fragments.

Fix: : Replace the passenger’s airbag on affected vehicles.

1,422 vehicles · built 9 May 2006 to 23 May 2013

The function of the driver airbag inflators can degrade due to air and moisture ingress.

Fix: Replace airbag

• CRAFTER: 23,732 vehicles · built 20 Apr 2006 to 24 May 2013
• CRAFTER: 4,504 vehicles · built 10 May 2006 to 24 May 2013
• CRAFTER: 3,892 vehicles · built 26 May 2006 to 31 Jul 2007

Some side or rear windows may become loose

Fix: On the affected vehicles the side or rear windows have to be replaced

148 vehicles · built 26 Jul 2017 to 19 Sep 2019

Due to an error in the manufacturing process the air bag and/or seat belt pretensioner may not trigger in the event of a collision

Fix: On affected vehicles replace air bag assembly and seatbelt pretensioner where necessary.

3,879 vehicles · built 1 May 2016 to 31 Oct 2016

It is possible that some vehicles have poor paint adhesion which can lead to a reduced retaining force of the bonded windows/fastening rails. The windows may not remain attached to the vehicle when it is subject to high forces during a collision.

Fix: Recall the vehicles that are likely to be affected to remove the windscreen and prepare and repaint the receiving surfaces then re-bond the windscreen. If there are also windows in the load area these will be treated the same.

10 vehicles · built 1 Sep 2015 to 31 Oct 2015

The balance weight on the prop shaft may detach. This can lead to the prop shaft becoming insecure and in extreme cases where the concern is not rectified the prop shaft can detach. This will lead to significant damage to the vehicle and increase the risk of a collision.

Fix: Recall the vehicles that are likely to be affected to replaced the balance weight on the prop shaft.

994 vehicles · built 1 Aug 2011 to 1 Jun 2013

The mountings on the axle where the rear leaf springs are fixed may crack. If this cracking is not repaired the suspension will eventually fail to its lowest point on that side.

Fix: Recall the vehicles that are likely to be affected and fit reinforcement plates extended U-bolts and nuts.

85 vehicles · built 1 May 2007 to 1 May 2013

The bolts fixing the tow bar towing eye or rear step and support (5.0t only) are of an incorrect grade and as a result may affect the security of the components.

Fix: Recall the vehicles that are likely to be affected to replace the bolts of the incorrect grade with ones of the correct grade.

1 vehicle

On affected Crafter vehicles some airbag control units may be incorrectly coded. It is also possible the wrong parameter set has been assigned to the airbag control unit.

Fix: Where necessary the airbag control unit will be replaced

55 vehicles

It has been identified that on some vehicles the rear brake shoe adjustment bushes can because of insufficient wall thickness break when the handbrake is applied.

Fix: Recalled vehicles will have the subject adjustment bushes replaced.

12 vehicles · built 1 Jun 2005 to 30 Nov 2006

The power supply to the fuel pump may fail due to widened plug contacts in the central electrics unit

Fix: Recall affected vehicles check production date of central electrics unit and replace if necessary.

38 vehicles · built 9 Jan 2007 to 9 Jan 2007