Jaguar I-Pace recalls

Some vehicles have experienced thermal overload in the high voltage traction battery pack which may present as smoke or fire. Since the installation of protective software field evidence has shown that there remains a risk of thermal overload in vehicles with battery packs manufactured up to the end of 2021 model year.

Fix: As an interim repair the vehicles will have software installed to restrict the maximum state of charge to 90% whilst a permanent remedy is developed.

16,291 vehicles · built 23 Jun 2017 to 18 Jun 2021

On affected vehicles the traction battery packs which contain cells manufactured on or before 31 May 2018 are exposed to multiple technical issues that have shown to contribute to an elevated risk of thermal overload.

Fix: The traction battery pack will be replaced with a new pack or the vehicle will be re-acquired from the customer.

264 vehicles · built 16 Feb 2018 to 26 Sep 2019

On affected vehicles the fasteners for the battery module to module electrical connecting busbars may not be sufficiently secure.

Fix: The busbar fixings will be inspected and as required new components installed.

• I-PACE: 9 vehicles · built 8 Jun 2018 to 2 May 2024
• I-PACE: vehicle count not given · built 8 Jun 2018 to 2 May 2024

On affected vehicles a crack may be present in the floor tunnel strengthening panel. Where a crack is present there is risk that the crack may propagate which may impact the seat anchorage structural performance.

Fix: Drilling a hole at either end of the crack and installation of an additional aluminium plate if a crack is present.

70 vehicles · built 19 Sep 2023 to 20 Oct 2023

On certain vehicles recall R/2023/154 has been incorrectly completed. As a result the correct software was not downloaded to the vehicles concerned. Incorrectly repaired vehicles will continue to have a risk of vehicle thermal overload condition.

Fix: Vehicles will receive an update to the Battery Energy Control Module (BECM) software that will monitor the battery pack assembly operational status.

374 vehicles · built 28 Aug 2017 to 6 Jun 2023

On affected I-PACE vehicles without heated front windscreen the High Voltage Coolant Heater (HVCH) can fail to operate and will not provide windscreen defrosting capability.

Fix: Replace the high voltage coolant heater.

15 vehicles · built 3 Jun 2020 to 12 Jan 2022

On affected Jaguar I-PACE vehicles there is a risk of high voltage battery pack assembly thermal overload. A vehicle thermal overload condition such as fire or smoke can result in increased risk of occupant injury and/or injury to persons outside the vehicle as well as property damage.

Fix: Vehicles will receive an update to the Battery Energy Control Module (BECM) software that will monitor the battery pack assembly operational status that indicates where the battery contains conditions which may lead to thermal overload condition.

26,137 vehicles · built 28 Aug 2017 to 6 Jun 2023

On certain vehicles the EV battery condition may be degraded. A degraded EV battery may give rise to an elevated risk of thermal overload in extreme cases this may lead to a vehicle fire.

Fix: Replacement of the traction battery and associated components.

9 vehicles · built 24 Apr 2018 to 23 Jan 2020

The fasteners on the right hand front seat frame may be missing or incorrectly assembled.

Fix: Replace the right hand front seat.

6 vehicles · built 24 Apr 2019 to 3 Jul 2019

Vehicles may not comply with EU 13H braking regulations.

Fix: Install software upgrade.

3,099 vehicles · built 23 Aug 2017 to 11 Apr 2019