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Recalls / Mercedes-Benz

Mercedes-Benz Tourismo recalls

DVSA has published 12 safety recalls that name the Mercedes-Benz Tourismo since 2015, 3 of them since 2020. Between them they cover at least 2,062 UK vehicles of this model.

Is your Tourismo affected? Check the exact vehicle

All Mercedes-Benz Tourismo recalls, newest first

  1. CITARO, INTOURO, SETRA, TOURISMO · the ball type tow-bar may not meet the requirements of the fatigue strength

    30 Oct 2020 · R/2020/228

    It may be possible that the ball type tow-bar does not meet the requirements of the fatigue strength.

    Fix: Change of the ball type tow-bar of the affected vehicles.

    19 vehicles · built 8 Mar 2019 to 10 Jun 2020

  2. CITARO, INTOURO, SETRA, TOURISMO · the plate which is installed between the spring carrier and the plastic roller piston can deform or may be missing

    19 Oct 2020 · R/2020/227

    The plate which is installed between the spring carrier and the plastic roller piston can deform or may be missing

    Fix: Installation of a 4mm plate and replacement of the mounting bolt.

    191 vehicles · built 8 Jun 2019 to 16 Jul 2020

  3. TOURISMO · the locking bolt is not covered adequately by the star locking on door one

    12 Oct 2020 · R/2020/102

    There is a risk that the door may come unintentionally adrift.

    Fix: The striker brackets are to be replaced with modified type. The holders on the support frame at the bottom must also be replaced with an optimized version.

    646 vehicles · built 29 Jan 2015 to 7 Oct 2017

  4. TOURISMO · the contact surface for the transverse link connection on the bearing pedestal does not conform to design

    6 May 2019 · R/2019/118

    Missing cut-outs on the edges of the mounting surface for the upper transverse control arm.

    Fix: Rework the mounting surface to ensure a proper contact to the upper transverse control arm.

    304 vehicles · built 1 Jan 2018 to 1 Jan 2019

  5. TOURISMO · the drop arm does not conform to prescribed specifications

    7 Jan 2019 · R/2019/002

    The drop arm does not conform to prescribed specifications

    Fix: Check the drop arm and replace if necessary.

    44 vehicles · built 1 Dec 2017 to 12 Apr 2018

  6. CITARO, TOURISMO · the usb charging sockets stop working after a short time in use

    29 Nov 2018 · R/2018/339

    The USB charging sockets stop working and may overheat.

    Fix: Stage 1 Electrically decommissioning the USB charging sockets. Stage 2 to replace USB charging sockets once the new part has been fully tested.

    55 vehicles · built 20 Jun 2018 to 21 Oct 2018

  7. TOURISMO · error in the documentation for system and vehicle type approvals

    12 Oct 2018 · R/2018/304

    Error in the documentation for system and vehicle type approvals.

    Fix: Three-point seat belts have to be retro fitted to the first row of seats behind the kitchenette.

    1 vehicle · built 1 Jan 2018 to 12 Oct 2018

  8. TOURISMO · the pivot bearing for the bearing pin on the door could break

    10 Sep 2018 · R/2018/239

    The pivot bearing for the bearing pin on the door drive could break.

    Fix: Installation of an optimised pivot bearing.

    431 vehicles · built 1 May 2015 to 1 Mar 2017

  9. TOURISMO · driver's door panel may detach

    20 Feb 2018 · R/2018/054

    The bonding on the panelling under driver's window may be incorrect and the panel could detach.

    Fix: On affected vehicles replace the panel with a correctly bonded version.

    36 vehicles · built 1 May 2016 to 1 Sep 2016

  10. TOURISMO · uintended door opening

    14 Mar 2017 · R/2017/108

    The door striker pins could be damaged/deformed to a position where it is possible for the doors/s to open when the vehicle is travelling at high speed.

    Fix: Recall the vehicles that are likely to be affected and fit reinforcement plates to the door leaf in the area of the striker pins. Exchange the bearing pins of the door drive system for equivalents of new design.

    235 vehicles · built 1 Jan 2016 to 9 Mar 2017

  11. CITARO, CONNECTO, EURO, INTERGRO, TOURISMO, TRAVEGO · air may leak

    17 Nov 2016 · R/2016/269

    The bonding of the pressure sensors on the axle modulator and proportional relay valve brake components may be incorrect and work loose. Leakage may occur in the area of the pressure sensor and applied brake pressure may not be correctly regulated

    Fix: On affected vehicles replace releveant defective components.

    6 vehicles · built 1 Jan 2011 to 1 Nov 2016

  12. TOURISMO · rear axle may become loose

    21 May 2015 · R/2015/108

    The semi-trailing arms of the rear axle might not have been correctly tightened at the factory. This could lead to the arms being insecure from the connection to the skeleton. This in turn could allow the rear drive axle to also be insecure and adversely affect the stability of the vehicle.

    Fix: Recall the vehicles that are likely to be affected and check the torque for the screwed connections of the semi-trailing arms at the skeleton end and replace connections with new ones where necessary.

    94 vehicles · built 27 Oct 2014 to 8 Apr 2015

Other Mercedes-Benz models

Source: DVSA recalls register, check-vehicle-recalls.service.gov.uk, copy dated 6 Sep 2026, Open Government Licence v3.0. A recall is listed here when DVSA names this model in it; the build dates on each recall say which cars it covers, and a registration check confirms your own.