Mercedes-Benz V Class recalls

The fastening of the steering wheel height adjustment might not meet specifications.

Fix: Mercedes-Benz AG via its Mercedes-Benz service partners will replace the steering column tube on the affected vehicles.

1 vehicle · built 29 Feb 2024 to 29 Feb 2024

On affected vehicles the routing of the fuel filter drainpipe might not meet specifications. The drainpipe could come into contact with the underbody and become damaged leading to a diesel leak.

Fix: Replace the drainpipe with a drain plug on the affected vehicles.

3 vehicles · built 20 Oct 2020 to 15 Jul 2021

On certain righthand drive VClass (447 platform) vehicles the routing of the interior wiring harness in the area of the centre console might not meet specifications.

Fix: Check the wiring harness on the affected vehicles and rework it if necessary.

8 vehicles · built 26 Jun 2020 to 7 Oct 2020

On certain vehicles with an OM654 engine the coolant pump which is controlled by vacuum might have a leakage between the vacuum system and the coolant circuit.

Fix: Update the software of the coolant pump and replace the electrical switch valve on the affected vehicles.

1,800 vehicles · built 18 Jan 2019 to 6 Nov 2021

The behaviour of the emergency call system might not meet specifications.

Fix: Update the software of the communication module for the emergency call system on the affected vehicles.

79 vehicles · built 17 May 2016 to 30 Sep 2020

On certain vehicles with the highline version of the airbag control unit a component on the electronic circuit board of the airbag control unit could be damaged or displaced.

Fix: Replace the airbag control unit on the affected vehicles.

4 vehicles · built 8 Jun 2021 to 26 Jul 2021

On certain vehicles with an OM654 classic engine the crankshaft might not meet specifications.

Fix: Replace the engines on the affected vehicles.

3 vehicles · built 2 Jul 2020 to 20 Jul 2020

Vehicles could be equipped with a front axle brake calliper carrier which could have been manufactured outside the specifications

Fix: Check the brake calliper carriers on the front axle and as a precautionary measure renew any front axle brake calliper carrier should it be part of the affected batch.

15 vehicles · built 6 Feb 2021 to 10 Mar 2021

On affected vehicles the flexible fuel return line may come into contact with the edge of the underfloor panelling resulting in a chafe mark or fuel leak.

Fix: Check the fuel line and replace if necessary. Adjust and correct fuel line routing.

1 vehicle · built 17 Jul 2019 to 17 Jul 2019

The middle fastening of the roof rail could come loose.

Fix: Check the roof rail and replace it if necessary.

36 vehicles · built 19 Oct 2020 to 18 Nov 2020

The behaviour of the emergency call system might not meet specifications.

Fix: Update the software of the communication module for the emergency call system on the affected vehicles

4,897 vehicles · built 17 May 2016 to 1 Jul 2020

The behaviour of the emergency call system might not meet specifications.

Fix: Update the software of the communication module for the emergency call system on the affected vehicles.

3,063 vehicles · built 31 Aug 2016 to 30 Jun 2020

On affected vehicles the right-hand side radiator coolant hose may chafe against surrounding component due to an insufficient clearance.

Fix: Check and replace the coolant hose if necessary. Fit protective spacer ring if needed.

1,666 vehicles · built 23 Jan 2019 to 4 May 2020

Improve the vehicle emissions via software updates.

Fix: Update the relevant control unit�s software and if necessary replace the NOx sensors

476 vehicles · built 24 Nov 2014 to 2 Oct 2018

Improve the vehicle emissions via software updates.

Fix: Update the relevant control unit�s software and if necessary replace the NOx sensors before & after the catalytic convertor.

2,620 vehicles · built 5 Dec 2014 to 3 Jun 2019

Two threaded connections that connect the left seat bases with the floor of the vehicle's body shell may not have been installed with the required tightening torque.

Fix: Check the potentially affected threaded connections on the affected vehicles and ensure that they have been tightened to the specified torque.

2 vehicles · built 18 Feb 2020 to 19 Feb 2020

The solder joints of the engine control unit may not have been carried out in accordance with the specification.

Fix: Replace the diesel injection system control unit.

1 vehicle · built 20 Feb 2020 to 20 Feb 2020

The head restraint padding may separate from the fastening rod.

Fix: Replace the head restraints on the affected vehicles.

13 vehicles · built 31 Jan 2019 to 4 Feb 2019

Bench seats in the rear may have been installed with the head restraint bars of a different bench seat and/or head restraint variant.

Fix: Check the head restraints in the rear area in the affected vehicles and replace if necessary.

3 vehicles · built 9 Oct 2019 to 22 Oct 2019

The head restraints in the rear may have been installed with an incorrect substructure including the head restraint bars.

Fix: Check the headrests on the affected vehicles and replace them if necessary.

5 vehicles · built 13 Mar 2019 to 21 Mar 2019

The dashboard airbag flap may not have been manufactured according to specification.

Fix: Renew the cover sheet of the dashboard including the passenger-side airbag flap.

184 vehicles · built 3 Jan 2019 to 9 May 2019

Aluminium screws of the steering gear housing cover and the power pack could corrode and fail

Fix: Replace the aluminium screws with steel ones and apply wax to the steering gear.

2,587 vehicles · built 24 Nov 2014 to 23 Sep 2016

Possible improperly bolted swivel seat console

Fix: Check and if necessary replace the swivelling console

2 vehicles · built 23 Jan 2019 to 12 Apr 2019

Possible chafing of the brake line against the engine.

Fix: If necessary adjust the routing of the brake line and install chafe protection.

4 vehicles · built 24 Apr 2019 to 24 Apr 2019

Vehicles could experience severe corrosion of metal components in the rear area of the roof bed

Fix: Replace the mattress check for corrosion and if necessary carry out the repair of possibly corroded areas.

576 vehicles · built 16 Jan 2017 to 21 Sep 2018

In case of passenger-side airbag ignition the airbag flap in the dashboard could come loose.

Fix: Replace the cover sheet of the dashboard including the passenger-side airbag flap.

17 vehicles · built 10 Jan 2019 to 31 Jan 2019

Improve the vehicle emissions via software updates.

Fix: Update the relevant control unit�s software and if necessary replace the NOx sensors before & after the catalytic convertor.

825 vehicles · built 26 Aug 2014 to 15 Oct 2015

Improve the vehicle emissions via software updates.

Fix: Update the relevant control unit�s software and if necessary replace the NOx sensors.

4,626 vehicles · built 9 Sep 2015 to 15 Jun 2018

front passenger air bag off light does not illuminate in some circumstances

Fix: Recode the airbag control unit on affected vehicles

5,870 vehicles · built 1 Nov 2013 to 23 Apr 2018

It has been determined that on V-Class and Vito models with rotating front seats (SA codes SB5/SB6) the front seats can loosen the wire fixings under the seats when being rotated. Should the wiring harness be damaged in the worst-case scenario this could lead to deactivation of the thorax bag or to unintentional triggering of the thorax bag in the case of a short circuit caused in the process. A disarmed thorax bag is indicated via the SRS indicator lamp.

Fix: Since the beginning of June 2017 the series has protected the wiring from jamming and damage by using an optimized mounting clip. We will recall and bring the installation of the cables under the swivel seats on the affected vehicles up to the optimized current series status

176 vehicles · built 1 May 2015 to 31 May 2017

Driver and front passenger door exterior handles may not have been installed correctly.

Fix: On affected vehicles check installation of the door handles and if necessary replace and correctly install.

3 vehicles · built 16 Feb 2018 to 17 Feb 2018

The steering column clock spring may break. This will cause warning messages to illuminate in the instrument cluster but in extreme instances it may cause the driver's airbag to deploy.

Fix: Affected vehicles will be recalled to establish sufficient grounding of the steering components.

4,393 vehicles · built 1 Nov 2011 to 31 Jul 2017

The front wheel bearing retaing ring may not be correctly fitted. this may allow the axle to float in the hub.

Fix: On affected vehciles check location of retaing ring. Refit or replace where necessary. R/2017/323

263 vehicles

Due to an error during manufacture the rear cross member may not have been fully spot welded. This may compromise the integrity of the structure.

Fix: On affected vehicles check the designated areas and where necessary weld member

3 vehicles

The brake fluid container may not have been inserted far enough into its mounts or was not secured correctly which can result in it detaching and a loss of brake fluid. The driver could become aware of this by the gradual deterioration of brake performance by having to press the brake pedal further. This can consequently increase the risk of collision.

Fix: Recall the vehicles that are likely to be affected and check the brake fluid reservoir on the affected vehicles to ensure it is properly engaged and if necessary fix it in the correct position.

9,399 vehicles · built 1 Oct 2013 to 30 Apr 2016

On the affected vehicles the end pipe of the auxiliary air heater may not have been routed correctly due to a cut out in the vehicle floor that is possibly missing. Exhaust from the auxiliary air heater is possibly not correctly diverted under the vehicle floor and could to some extent enter the vehicle interior. There is a risk of carbon monoxide poisoning and a risk of fire for the under floor panelling cannot be ruled out.

Fix: Recall the vehicles that are likely to be affected and check for the presence of the cut out on the affected vehicles and drill this if necessary. Also the correct routing for the end pipe must be checked and where necessary corrected.

2 vehicles

On certain diesel engines the 'O' ring may not have been produced to the correct specification. This may allow oil to leak and contaminate the environment. If excessive oil is lost engine damage may occur.

Fix: On affected vehicles replace the chain tensioner sealing ring.

5,358 vehicles · built 1 Feb 2014 to 30 Nov 2014

The handbrake button may become sticky in operation and in certain circumstances may result in self release of the handbrake.

Fix: Recall affected vehicles and replace the handbrake lever.

6,386 vehicles