Citroen C5 Aircross recalls

Affected vehicles may exhibit improper headlamp levelling due to an incorrectly assembled Body Height Sensor.

Fix: Change the body height sensor.

5 vehicles · built 15 Jul 2025 to 31 Jul 2025

On affected vehicles a non-conformity issue with the fuel injection common rail may lead to a loosening of the nut and a potential fuel leak.

Fix: Check the fuel injection common rail and if necessary replace the rail and high-pressure fuel pipes.

249 vehicles · built 28 Aug 2025 to 27 Sep 2025

On affected vehicles the engine will run all the time and will not shut off in start/stop mode due to incorrect Body Control Module coding.

Fix: Update the Body Control Module software.

1,024 vehicles · built 20 Sep 2023 to 30 Apr 2025

Affected vehicles may have a fault in the High Voltage Battery which could potentially lead to it overheating and in the worst case a battery or vehicle fire. Customers are advised to stop any plug-in charging and eSave charging until the vehicle is reworked.

Fix: Update the battery management software or replace the High Voltage Battery if necessary.

384 vehicles · built 20 Jan 2020 to 18 Feb 2021

Vehicles may be affected by incorrect performance of the On-Board-Diagnostics related to Selective Catalytic Reduction system and/or Diesel Particle Filter. The Malfunction Indicator Light (MIL) may not illuminate in the event of a malfunction and therefore does not comply with emission regulations.

Fix: Update the Engine Control Unit software to ensure compliance to regulations.

452 vehicles · built 15 Jun 2018 to 31 May 2022

On affected vehicles there there may be loose connections between a high-pressure fuel pipe and the engine fuel rail which potentially could lead to a leak and risk of fire.

Fix: Retighten the affected connections.

1,559 vehicles · built 11 Jan 2022 to 22 Apr 2025

Vehicles may be affected by premature wearing of the camshaft drive chain leading to abnormal noise or to a breakage of the chain in the worst case.

Fix: Update the software to improve oil pressure and reduce wear. Check the engine noise and replace the chain if required. If no problem found change the oil to one with higher viscosity and special anti-wear additives.

6,123 vehicles · built 14 Jun 2018 to 31 Jan 2023

Affected vehicles may experience an autonomous telematic box that cannot connect to the remote server making it not possible to make calls or use other connected services.

Fix: Disconnect the 12V battery and reconnect it after 15 seconds then check for a trouble code.

3 vehicles · built 11 Apr 2024 to 16 Dec 2024

Affected vehicles may face potential leakage of the under-bonnet fuel pipe due to a weakness of its crimping.

Fix: Change the fuel pipe.

47 vehicles · built 2 Feb 2023 to 14 Sep 2024

On affected vehicles below 12500 miles under certain conditions engine emissions may lead to a non-compliance to regulatory requirements.

Fix: Check the mileage of the vehicle and update the ECU (Engine Control Unit) calibration on vehicles below 12500 miles.

618 vehicles · built 5 Jan 2022 to 15 Dec 2022

The engine management software calibration could be incorrect causing engine stall.

Fix: Upload updated engine management software.

1,323 vehicles · built 20 Jun 2018 to 16 Jun 2020

The welding of the individual components of the towbar might not meet the correct specification.

Fix: Check the identity label and replace the tow bar if affected.

23 vehicles · built 21 Aug 2018 to 4 Mar 2021

The welding of some components to the towbar assembly may not meet specification.

Fix: The replacement of the towbar.

13 vehicles · built 10 Sep 2020 to 21 Dec 2020

The filtering performance of the Diesel Particle Filter (DPF) may not meet the required specification.

Fix: Replace the DPF on affected vehicles.

432 vehicles · built 1 Apr 2019 to 15 Jul 2019

The vehicles may be affected by a defect in the urea injector which might block and lead to NOx emissions going out of the regulatory limits.

Fix: Updating the ECU software to avoid the gradual blocking of the urea injector

1,689 vehicles · built 1 Oct 2019 to 17 Mar 2020

Some trailer tow ball fixing bolts may be damaged.

Fix: Replace the two tow ball fixing bolts.

10 vehicles · built 2 Sep 2019 to 30 Oct 2019